From my 20 Step Office Organizing Checklist, the task for this week is:

•  Create a 'Workflow Strategy' and post in your view.

 A workflow strategy is a picture or 'graphic representation' of all of the major steps of a work process.

This visual map can help you in several ways:
Gain a more complete understanding of the process
Identify problem areas and find solutions to close any gaps
Locate the critical stages of a process
Show the relationsips beween different steps  

For many it is hard to know where to start on creating such a strategy, figuring out just how complex it should be, or what software they can use to create a professioanl looking one.  

Try these resources or call me and I will be happy to help.
Not only can we work work together to create this tool for you, I can help you streamline the physical systems to match.  
SmartDraw.com
Edrawsoft.com
LovelyCharts.com
DiagramDesigner1.22